Overview
Customers may request a return or exchange within 48 hours of receiving their order.
To be eligible, the product must be unused, unopened, and in its original packaging.
Due to the nature of food products, opened coffee products cannot be returned or exchanged.
If the order arrives damaged, incorrect, or has a quality issue, please contact us within 48 hours of delivery with photos and order details. Each case will be reviewed individually and an appropriate solution will be provided.